Emergency Info

Pipeline & Environmental Emergency


How You Should Respond to And Report a Pipeline Emergency

The following guidelines are designed to ensure your safety and the safety of those in the area if a crude oil pipeline leak is suspected or detected.

  • Leave the area immediately, moving upwind of the product release.
  • DO NOT breathe the released product or make contact with the product or pipeline components.
  • DO NOT create any sparks with matches, lighters, switches, battery powered devices, etc.
  • DO NOT drive a vehicle near the area of the release.
  • After moving away from the location of the oil release, call CP Energy’s emergency number at 800-633-8253 and notify emergency response personnel by calling 911.
  • DO NOT operate any pipeline valves. Leave all valve operation to pipeline company personnel.
  • DO NOT put out any fires that are burning at the pipeline.